Privacy Policy

Kshoonya / Sensable ("we," "our," or "us") is committed to protecting the privacy of its users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we may collect through our website, products, and services.

1. Introduction

Kshoonya/Sensable values your privacy and is dedicated to ensuring the confidentiality and security of your personal information. By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you have any questions or concerns about our practices, please contact us at support@besenable.com.

2. Information We Collect

2.1 Personal Information

We may collect personal information, including but not limited to:
  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other credentials used to access our services.
  • Payment Information: Credit card details and billing information.
  • Usage Information: Information about how you use our website, products, and services.

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website or use our services, including:
  • Log Data: Information about your device, browser, IP address, and pages accessed.
  • Cookies: We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns.

3. Sensitive Information:

We do not knowingly collect or process sensitive personal information unless it is necessary for the purposes outlined in this Privacy Policy and we have obtained your explicit consent to do so. We take appropriate measures to protect the confidentiality and security of any sensitive information collected.

4. How We Use Your Information

We may use the collected information for various purposes, including:
  • Providing Services: To deliver and maintain our products and services.
  • Communication: To respond to inquiries, provide support, and send relevant information.
  • Analytics: To analyze and improve our website, products, and services.
  • Marketing: To send promotional materials, newsletters, and updates with your consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention period include the nature of the data, the purposes for which it is processed, and any legal obligations or business needs.

6. Data Transfer

We may transfer your personal information to third parties located in countries outside of your own for the purposes described in this Privacy Policy. By using our services, you consent to the transfer of your data to such countries, which may have data protection laws that differ from those in your country. We take measures to ensure that any international transfers comply with applicable data protection laws and that your data is adequately protected.

7. Sharing Your Information

We may share your information with third parties under the following circumstances:
  • Service Providers: We may share information with third-party service providers to facilitate our services.
  • Legal Compliance: We may disclose information in response to legal requests or as required by applicable laws.
  • Business Transactions: In the event of a merger, acquisition, or sale, your information may be transferred.

8. Legal Basis for Processing:

Under applicable data protection laws, we rely on various legal bases for processing your personal information, including consent, legitimate interests, and contractual necessity. Where required by law, we will obtain your consent before processing your personal data for certain purposes.

9. Your Choices

You have the right to:
  • Access and Update: Access, correct, or update your personal information.
  • Opt-out: Opt-out of receiving promotional communications.

10. User Rights

In addition to the rights already outlined in this Privacy Policy, you may have additional rights under applicable data protection laws. These rights may include the right to data portability, the right to restrict or object to certain processing activities, and the right to lodge a complaint with a supervisory authority. For more information about your rights or to exercise them, please contact us at support@besenable.com.

11. Security

We take reasonable measures to protect your information; however, no method of transmission over the internet or electronic storage is 100% secure.

12. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

13. Third-Party Links:

Our website or services may contain links to third-party websites or applications that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.

14. Third-Party Links

Our website or services may contain links to third-party websites or applications that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.

15. Policy Updates

We reserve the right to update or revise this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.  

16. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@besenable.com